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| Our goal at Beverly Hills African Art is to provide you with your order promptly so that you can enjoy your purchase! We currently ship within the United States, however if you are outside of this area please contact us by email or phone to confirm shipping and handling arrangements.
Beverly Hills African Art is a specialty-item boutique and we typically stock in limited quantities. If the product is on our website, it is currently available. We will note on our website if the item is a “special order”, or requires extended delivery time. You may check availability prior to ordering by calling us at 914.928.6719 or emailing us at HYPERLINK "mailto:info@beverlyhillsafricanart.com" info@beverlyhillsafricanart.com
All orders must be shipped to a physical address. Beverly Hills African Art will not ship to P.O boxes. Credit card approval must be obtained before the order is shipped. We only ship complete orders to keep shipping costs low. Most orders will ship within 2-3 business days. If there is a delay you will be notified by email. We do not ship on Saturdays or Sundays. Shipments of merchandise during any holiday season may take longer to process and ship.
By placing your order with Beverly Hills African Art you acknowledge that you have read and agree to our terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders.
S&H of In-stock Orders
All apparel and non-furniture items that are in stock will ship within 2-3 business days by United States Parcel Service (USPS) Priority Mail with delivery confirmation. Shipping and handling charges will be calculated based on your location. For any other shipping arrangements you may contact us directly at 914.928.6719, HYPERLINK "mailto:orders@beverlyhillsafricanart.com" orders@beverlyhillsafricanart.com
S&H of Special Orders
We are happy to place “Special Orders” which are items that we do not have “in stock”. These items will require an extended period for delivery, and we will confirm your orders, method of delivery, and delivery time by phone or email. Special order items will require a minimum 50% payment prior to the order being placed. Please place “special orders” with us by phone or email.
S&H Large Items
Most furniture or large items will require a special order period. For local customers in the Los Angeles area, we may offer delivery service or the option to pickup your orders. Orders outside of our area will be shipped through a separate carrier depending upon your location. Rates for these services will be calculated at the time the orders are placed. If you have any questions regarding furniture shipping and handling please contact us at 914.928.6719. Furniture orders will require a minimum of 50% payment when placing order. Please place these orders with us by phone or email.
RETURNS
We will make an exchange or issue a credit for items purchased provided merchandise is unused. Merchandise is returnable within ten days of shipping date. All returns must be accompanied by your original receipt. All original tags must be attached and original packaging must be present in order for your return to process. After ten days merchandise is no longer returnable.
All returns require prior authorization by calling 914.928.6719. Once you have received a Return Authorization you may ship merchandise to the address provided. We do not pay for shipping costs related to returned merchandise. Beverly Hills African Art cannot be held responsible for returned items prior to our receipt so please insure your parcel. Shipping and handling charges for merchandise will not be refunded. Please contact us directly with any questions regarding our return policy.
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